Some systems are experiencing issues
Maintenance
Vumatel Scheduled Change #1146 | Melville

Vumatel Scheduled Change #1146 | Melville Please be advised of the following scheduled change.

Change Reference: #1146 Start Date: 23 April 2019 @ 02h00 End Date: 23 April 2019 @ 05h00 Area/s Affected: Melville Network Type Affected: GPON Change Description: Move OLT uplink to switch and reroute traffic Upgrade firmware on the OLT Change Impact: Residents will have no connectivity during this time

Vumatel Scheduled Change #1147 | Hurlingham

Vumatel Scheduled Change #1147 | Hurlingham Please be advised of the following scheduled change.

Change Reference: #1147 Start Date: 23 April 2019 End Date: 24 April 2019 Area/s Affected: Hurlingham

  • Salix North & South; Waggon; Cranswick and Adele Roads
  • Peter Lane
  • Shelley Avenue

Network Type Affected: Active Ethernet Change Description: Move 56 clients from Bryanston South PoP to Hurlingham PoP Change Impact: Residents will experience intermittent connectivity during this time

Vumatel Scheduled Change #1148 | Melville

Vumatel Scheduled Change #1148 | Melville Please be advised of the following scheduled change.

Change Reference: #1148 Start Date: 23 April 2019 @ 13h00 End Date: 23 April 2019 @ 16h00 Area/s Affected: Melville Network Type Affected: Active Ethernet Change Description: DA cable upgrade Change Impact: Residents will experience intermittent connectivity during this time

SADV Planned Maintenance | Alrode

Please take note of planned maintenance that will be taking place on the 24/04/2019. Services will be affected during these times.

Summary:

Network and capacity improvements at Alrode node.

Affected:

All customers on Alrode node.

Activity window:

Planned Event Start Time: 05:00 / 24 April 2019 Planned Event End Time: 07:00 / 24 April 2019

Expected Downtime: 00 Hours 30 Minutes Expected Duration: 02 Hours 00 Minutes

We apologies for the inconvenience this has caused and thank you for your patience and understanding.

Vumatel Scheduled Change #1149 | Melrose

Vumatel Scheduled Change #1149 | Melrose Please be advised of the following scheduled change.

Change Reference: #1149 Start Date: 24 April 2019 @ 08h00 End Date: 24 April 2019 @ 11h00 Area/s Affected: Melrose Network Type Affected: Active Ethernet Change Description: DA cable upgrade Change Impact: Residents will experience intermittent connectivity during this time

Vumatel Scheduled Change #1133 | Cape Town

Vumatel Scheduled Change #1133 | Cape Town

Please be advised of the following scheduled change.

Change Reference: #1133 Start Date: 24 April 2019 @ 00h01 End Date: 24 April 2019 @ 05h00 Area/s Affected: Cape Town Network Type Affected: Active Ethernet Change Description: All PoPs behind the Edgemead PoP will be moved from the CapeTown area (is-bree-ar1 area router) to the CapeTown2 area (is-bree-ar2 area router). This covers the Bothasig, Monte Vista, Panorama, Parow North, Boston and Tygerdal PoPs.

Also note that IP addresses will change for these residents, to the new IP netblocks that we requested be allocated. Change Impact: Residents will have no connectivity during this time

Vumatel Scheduled Change #1150 | Farramere

Vumatel Scheduled Change #1150 | Farramere Please be advised of the following scheduled change.

Change Reference: #1150 Start Date: 25 April 2019 @ 10h00 End Date: 25 April 2019 @ 13h00 Area/s Affected: Farramere Network Type Affected: Active Ethernet Change Description: Move switch cables to a new slack tray to reduce risk Change Impact: Residents will have no connectivity during this time

Past Incidents

Saturday 20th April 2019

Vumatel Vumatel Network Incident The areas listed below are currently without power. The Vuma PoPs in the areas are operational on generator power, however, please expect a delay with services restor

Vumatel Network Incident

The areas listed below are currently without power. The Vuma PoPs in the areas are operational on generator power, however, please expect a delay with services restoring when power restores.

Residents are urged not to reboot their CPE and router when power restores but to be patient and allow time for services to restore.

Johannesburg:

Fairlands Methodist church trinity Linden Lime Blairgowrie Emmarentia Randpark Linden Northclift Hurlingham Delta park Parktown North Parkhurst Greenside Louw Geldenhuys

Durban:

Morningside Miccema Pearl sky

Cape Town:

Boston Panorama Rondebosch East Edgemead Parow North Lansdowne/kenwyn Monte vista Protea heights Tygerdal Atlas Mall

-- Kind Regards, The VUMA Team

Thursday 18th April 2019

Vumatel Network Incident #1152 | Switch is down | Hurlingham-ds

Vumatel Network Incident #1152 | Switch is down | Hurlingham-ds We are experiencing the following network incident

Network Incident Reference: #1152 Network Incident Description: Switch is down Area/s Affected: Hurlingham-ds Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

Vumatel Network Incident #1144 | Switch is down | Hurlingham-ds

Network Incident Reference: #1144 Network Incident Description: Switch is down Area/s Affected: Hurlingham Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

Vumatel Vumatel Network Incident #1145 | Confirmed fibre break | Linden

Vumatel Network Incident #1145 | Confirmed fibre break | Linden We are experiencing the following network incident

Network Incident Reference: #1145 Network Incident Description: Confirmed fibre break Area/s Affected: Linden Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and have started repairs

SA Digital Villages (SADV) SADV Notifications | Technical Difficulties | Klerksdorp

We are experiencing technical difficulties on our network in Klerksdorp which is causing service interruption.

The issue has been raised with our back-haul service provider and we will keep you updated as we receive more information.

However we do not have Estimated Time of Resolution (ETR).

We apologize for the inconvenience this has caused and thank you for your patience and understanding.

Wednesday 17th April 2019

Vumatel Vumatel Network Incident #1142 | Confirmed Fibre Break | Randpark Ridge AG4 and AG6

Vumatel Network Incident #1142 | Confirmed Fibre Break | Randpark Ridge AG4 and AG6 We are experiencing the following network incident

Network Incident Reference: #1142 Current Status Technicians have localised the fault and are evaluating the repair needed Area/s Affected: Randpark Ridge Network Type Affected: Active Ethernet Network Incident Description: Confirmed fibre break Network Incident Impact: Residents will have no connectivity

Monday 15th April 2019

Vumatel Vumatel Network Incident #1139 | Fibre Break | Bryanston West

Vumatel Network Incident #1139 | Fibre Break | Bryanston West

We are experiencing the following network incident

Network Incident Reference: #1139 Current Status Technicians are on-site localising the fault Area/s Affected Bryanston West AG2 Block 13 Network Type Affected: Active Ethernet Network Incident Description: Confirmed Fibre Break Network Incident Impact: Residents will have no connectivity

Sunday 14th April 2019

Metro Fibre Networks (MFN) Metrofibre Networx Outage Carlswald AH

Metrofibre Networx Outage Carlswald AH We are aware of an outage that may affect your client services in Carlswald AH.

Our Engineers are working on restoring services. We will keep you updated.