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Maintenance
SADV Planned Maintenance Springs Monday evening 20/05/2019. Services will be affected.

SADV Planned Maintenance Springs Monday evening 20/05/2019. Services will be affected. Please take note of an emergency maintenance at Springs Johannesburg that will be taking place on Monday evening 20/05/2019. Services will be affected. Summary: Rehabilitating fibres inside hand hole:GH261001 on route cables: G52P25 and G53P92 to relieve congestion. Location: Springs, Johannesburg. Activity Window: Planned Event Start Time: 20/05/2019 23:00:00 Planned Event End Time: 21/05/2019 07:00:00 Expected Downtime: 06 Hours Expected Duration: 08 Hours

SADV Planned Maintenance Irene-R21

SADV Planned Maintenance Irene-R21 Please take note of planned maintenance that will be taking place Wednesday evening 22/05/2019. Services will be affected.

Activity Window:

Planned Event Start Time: 23:00 / 22 May 2019

Planned Event End Time: 07:00 / 23 May 2019

Expected Downtime: 06 Hours 00 Minutes

Expected Duration: 08 Hours 00 Minutes

We apologize for any inconvenience this may cause.

SADV Planned Maintenance The William Saturday Morning the 25/05/2019

SADV Planned Maintenance The William Saturday Morning the 25/05/2019 Please take note of the below planned maintenance that will be taking place on Saturday Morning the 25/05/2019. Services will be affected.

Activity Window

Planned Event Start Time: 05:00 / 25 May 2019 Planned Event End Time: 06:00 / 25 May 2019

Expected Downtime: 00 Hours 20 Minutes

Expected Duration: 01 Hour 00 Minutes

We apologize for any inconvenience this may cause.

Past Incidents

Friday 17th May 2019

Vumatel Network Incident #1260 Pop is down Hillcrest

Network Incident #1260 Pop is down Hillcrest

We are experiencing the following network incident

Network Incident Reference: 1260 Network Incident Description: Pop is down Area/s Affected: Hillcrest Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendors engineers are investigating

SA Digital Villages (SADV) SADV Technical Difficulties Bokmakierie Villas

SADV Technical Difficulties Bokmakierie Villas We are aware of technical difficulties which is causing service interruption at Bokmakierie Villas .

Our technicians have been notified to investigate the issue . No ETA as yet.

We apologize for the inconvenience this has caused and thank you for your patience and understanding.

Thursday 16th May 2019

Metro Fibre Networks (MFN) MFN Outage: Service interruption

Good evening, please note that:

MFN are aware of a network issue currently that may affect client services. MFN Engineers are working to restore services as soon as possible. We will keep you updated.

We apologies for the inconvenience caused and thank you for your patience.

Vumatel Vumatel Network Incident #1247 Confirmed fibre break Gallo Manor - AG4

Vumatel Network Incident #1247 Confirmed fibre break Gallo Manor - AG4

We are experiencing the following network incident

Network Incident Reference: #1247 Network Incident Description: Confirmed fibre break Area/s Affected: Gallo Manor Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and are evaluating the repair needed

Wednesday 15th May 2019

Vumatel Vumatel Fibre Break: Constantia Kloof AG3, AG5 and AG6

Please note that Vumatel are aware of a fibre break, effect clients in the Constantia Kloof AG3, AG5 and AG6 areas.

Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and are evaluating the repair needed.

We apologies for the inconvenience caused and thank you for your patience.

Vumatel Vumatel Network Incident #1245 Pop is down Mowbray OLT

Vumatel Network Incident #1245 Pop is down Mowbray OLT Good Day,

We are experiencing the following network incident:

Network Incident Reference: #1245 Network Incident Description: Pop is down Area/s Affected: Observatory - Cape Town Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are on-site investigating.

Vumatel Vumatel Network Incident #1243 Confirmed fibre break Sandown AG1

Vumatel Network Incident #1243 Confirmed fibre break Sandown AG1

We are experiencing the following network incident

Network Incident Reference: #1243 Network Incident Description: Confirmed fibre break Area/s Affected: East Road Nerina Road Billern Road Raalte Road Charlton Quay MDU Centre Road Outspan Road Middle Road Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

Vumatel Network Incident #1242 Tudor Park POP down

Network Incident #1242 Tudor Park POP down

We are experiencing the following network incident:

Network Incident Reference: #1242 Network Incident Description: Pop is down Area/s Affected: Tudor Park Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

Tuesday 14th May 2019

Metro Fibre Networks (MFN) Connection issue in Chartwell Country Estate

We are aware of an outage that may affect your client services in Chartwell Country Estate. Our Engineers are working on restoring services. We will keep you updated.